Get in Touch
Our intake team is available 24/7 for emergency detention cases. For general inquiries, we respond within one hour during business hours (Mon–Fri, 8 AM – 8 PM EST). Every communication is protected by attorney-client privilege.
Emergency? Call our 24/7 hotline immediately — the first 48 hours are critical.
Headquarters
Washington,USA
Walk-in: Mon–Fri, 9 AM – 5 PM EST
Emergency Intake
24/7/365 — immediate response
+17622002203For active detention emergencies — call immediately if an American has been arrested abroad in the last 72 hours. Do not wait. Time is the most critical factor.
Response within 1 hour
support@ssnlegalaid.comAll emails are encrypted and protected by attorney-client privilege. Include as much detail as possible — name of detained individual, country, date of arrest, and known charges.
Office Hours
Regional Offices
Send a Secure Message
Protected by attorney-client privilege. All communications encrypted in transit.
What Happens Next
Within 1 Hour
Your message is reviewed by our intake team. Emergency cases receive an immediate callback.
Within 24 Hours
In-country counsel is activated. U.S. Embassy is contacted. A case coordinator is assigned to your family.
Ongoing
Regular case updates via your preferred method. Emergency line available 24/7 for urgent developments.
Types of Consultations We Offer
Emergency Intake
For active detention cases requiring immediate intervention within 24-48 hours. Call our hotline directly.
Case Evaluation
Comprehensive review of an existing case by a senior attorney specializing in the relevant jurisdiction.
Legal Options Review
For families exploring options before formal engagement. Covers rights, processes, and estimated timelines.
Expense Recovery Guidance
Consultation on qualifying for our Expense Recovery Program and documentation requirements.